PRIVACY POLICY
Last Updated: May 2, 2024
This privacy policy (“Policy”) describes how Lifespiration Coach LLC in Florida (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website https://lifespirationcoach.com (the “Website”). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.
Purposes of Processing
What is personal data?
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, mailing address, email address and telephone number.
Why do we collect your personal data?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the website and our services. Upon registering with us, you will be asked to agree that you are willingly providing your details in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You have the right to withdraw your consent at any time and are welcome to request that we delete your personal data at any point by contacting us at support@lifespirationcoach.com. If you do not agree with our use of your personal data as outlined in this Policy, you may visit our site anonymously.
Using your personal data
We may collect and use your personal data as follows:
- when you register to use our website and/or sign up to our newsletter;
- in connection to any promotions, contests, surveys, or other site features;
- to respond to your comments and questions and to provide customer service;
- to send information including technical notices, updates, security alerts, and support and administrative messages;
- with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. If ever you wish to opt-out of receiving such information, detailed unsubscribe instructions can be found at the bottom of each email. Please note, even if you opt-out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you;
- to process purchases you make via our website. Please note, all transactions are processed via a third party PCI Compliant provider called Stripe;
- as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
- for analysis and study services.
Information from social networking websites
Our website includes interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our website, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS.
Information automatically collected
We automatically log information about you and your computer or mobile device when you access our website. For example, when visiting our website, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our website, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our website. We collect this information about you using cookies.
Automated decision making and profiling
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
Sharing, Transferring and Retention of Personal Data
Sharing your personal data
We may share your personal data as follows:
- Third parties designated by you. We may share your personal data with third parties where you have provided your consent to do so.
- Our third-party service providers. We may share your personal data with our third-party service providers who provide services such as data analysis, access to purchased coaching programs, payment processing, information technology and other similar services.
- Third party sites. Our website may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.
International data transfer
Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
Retention of data
We will retain your personal data as long reasonably required for you to use the website until you cancel your account unless a longer retention period is required or permitted by law (for example for regulatory purposes). After your last transaction is completed, any personal information you provided will be deleted from our records after 30 days.
Cookies
What are cookies?
We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our website.
We use two broad categories of cookies:
(1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our website; and
(2) third party cookies, which are served by service providers on our website, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Cookies we use
Our website uses the following types of cookies for the purposes set out below:
Essential cookies
These cookies are essential to provide you with services available through our website and to enable you to use some of its features. For example, they allow you to log in to secure areas of our website and help the content of the pages you request load quickly. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
Functionality cookies
These cookies allow our website to remember choices you make when you use our website, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our website which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our website.
Analytics and performance cookies
These cookies are used to collect information about traffic to our website and how users use our website. The information gathered does not identify any individual visitor. It includes the number of visitors to our website, the websites that referred them to our website, the pages they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use this information to help operate our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website.
We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our website works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies
You can find out more about how Google protects your data here: https://policies.google.com/privacy.
You can prevent the use of Google Analytics relating to your use of our website by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB
Targeted and advertising cookies
These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites.
Social media cookies
These cookies are used when you share information using a social media sharing button or “like” button on our website or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this.
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings. If you do not accept our cookies, you may experience some inconvenience in your use of our website. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our website.
User generated content
You may share personal data with us when you submit user-generated content to our website. Please note that any information you post or disclose on our website will become public information and will be available to other users of our website and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our website. Such personal data and other information will not be private or confidential once it is published on our website.
If you provide feedback to us, we may use and disclose such feedback on our website, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on our website. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.
It is prohibited to upload, post, transmit, or otherwise make available content through the Application which includes or expresses, without limitation, any abusive behavior, threats, harassment, bullying, malicious attacks, ridicule, graphic materials, gambling advertising, sexually explicit materials, promotion of or urge to use drugs or any other illicit substances, or any materials inconsistent with the provisions of applicable law (“Objectionable Content and Behavior”).
We reserve our right to take reasonable measures to expeditiously remove from the Application any Objectionable Content and Behavior that we become aware of. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users of the Application who repeatedly violate the provisions of the previous paragraph. If you have found any Objectionable Content and Behavior or wish to file a complaint about any other information or materials uploaded by other users, please contact us directly. However, it is up to our discretion to decide whether to take any action in connection with your complaint.
Advertising
We may use other companies to serve third-party advertisements when you visit and use the website. These companies may collect, and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the website and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies’ use of their tracking technologies is subject to their own privacy policies.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect personal data within our organization. However, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the Internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.
Our policy on children
Our website is not directed to children under 16. Our website, products and services are all directed to people who are at least 16 years old or older.
Complaints
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at support@lifespirationcoach.com. We will reply to your complaint as soon as we can and in any event, within 30 days.
Your consent
By using our site, you consent to our online privacy policy. You may withdraw your consent at any time by clicking on an “unsubscribe” link at the bottom of every email we send. You may also withdraw your consent anytime, by contacting us at support@lifespirationcoach.com.
Changes to our privacy policy
We reserve the right to make changes or adjustments to our website, its content, and this Policy at any time as we see fit and without prior notice. Any changes we make will become effective immediately after posting the updated version on our website. We recommend that you periodically check this Privacy Policy for any updates or changes.
Contact information
We welcome your comments or questions about this Policy. You may contact us at support@lifespirationcoach.com.
